Terms and Conditions
These Terms and Conditions ("Terms") govern your use of the Shikaka Casino website and all associated services operated by Hollycorn N.V., a company incorporated under the laws of Curaçao, with registered address at Zuikertuintjeweg z/n (Zuikertuin Tower), Curaçao ("we", "us", "the Casino"). The Casino operates under Curaçao eGaming licence #8048/JAZ2020-013.
By registering an account, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Bonus Terms. If you do not agree, you must not use our services.
1. Eligibility
To register and use Shikaka Casino, you must:
- Be at least 18 years of age, or the legal gambling age in your jurisdiction if higher.
- Be a private individual acting for personal, non-commercial purposes.
- Not be a resident of a restricted jurisdiction listed in Section 2.
- Not be self-excluded from the Casino or any other gambling operator.
- Not be an employee, director, agent, or relative of Hollycorn N.V. or any company in the same group.
By registering, you confirm that all information provided is accurate, complete, and up to date. The Casino reserves the right to verify your identity at any time and to suspend your account if verification cannot be completed.
2. Restricted Jurisdictions
The Casino does not accept players from the following jurisdictions: United States of America, United Kingdom, France, Netherlands, Australia, Spain, Denmark, Sweden, Italy, Portugal, and any other jurisdiction where online gambling is prohibited by applicable law. This list may be updated without prior notice. It is your responsibility to ensure that online gambling is legal in your jurisdiction before registering.
3. Account Registration
Each player may hold only one account. Duplicate accounts will be closed and any funds held may be forfeited. When registering, you must provide your full legal name, date of birth, residential address, email address, and telephone number. These details must match the identity documents submitted during KYC verification.
You are responsible for maintaining the confidentiality of your account credentials. You must not share your password with any third party. The Casino accepts no liability for losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.
4. Identity Verification (KYC)
Before processing your first withdrawal, the Casino requires you to complete identity verification. Required documents include a government-issued photo ID (passport, national identity card, or driver's licence), proof of address dated within the last three months (utility bill or bank statement), and confirmation of the payment method used for deposits.
The Casino reserves the right to request additional documents at any time, including during account review or investigation of suspected fraud. Failure to provide requested documents within the specified timeframe may result in account suspension and withholding of pending withdrawals pending resolution.
5. Deposits and Withdrawals
The minimum deposit and withdrawal amount is €20 for all payment methods. The Casino accepts Visa, Mastercard, Skrill, Neteller, Bitcoin, and bank transfer. Deposits are credited to your account upon successful processing by the payment provider.
Withdrawal processing times are as follows: Bitcoin under 4 hours; Skrill and Neteller up to 24 hours; Visa and Mastercard 2–5 business days; bank transfer 3–5 business days. These timelines begin after KYC verification is confirmed and any applicable withdrawal review is complete. The Casino does not charge withdrawal fees, though payment providers may apply their own charges.
Funds deposited into the Casino account may only be withdrawn by the same individual who made the deposit. Third-party deposits and withdrawals are not permitted. The Casino reserves the right to conduct enhanced due diligence on large transactions and to request supporting documentation for the source of funds.
6. Bonuses and Promotions
Bonus funds are credited to your account separately from your real-money balance. Bonus funds are subject to wagering requirements before they can be withdrawn. The wagering requirement, eligible games, and contribution rates for each bonus are detailed in the individual bonus terms available on the Bonus page and within your account.
The Casino reserves the right to modify, suspend, or cancel any bonus or promotion at any time, with or without prior notice. If a bonus is cancelled due to a breach of bonus terms, any winnings generated from that bonus may be voided. The Casino reserves the right to withhold withdrawal requests and void winnings where there is evidence of bonus abuse, including creating multiple accounts, collusion, or exploiting software errors.
7. Responsible Gaming
The Casino provides deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion tools accessible from the account dashboard under My Account > Responsible Gaming. Players are encouraged to use these tools to manage their gambling activity. Full details are available on the Responsible Gaming page.
The Casino will not knowingly allow underage individuals to gamble. Age verification is conducted before processing the first withdrawal, and the Casino may suspend accounts where age cannot be confirmed.
8. Prohibited Activities
The following activities are prohibited and may result in immediate account suspension, voiding of winnings, and referral to relevant authorities:
- Creating multiple accounts.
- Providing false information during registration or KYC.
- Using automated software, bots, or scripts to interact with the Casino platform.
- Colluding with other players to gain an unfair advantage.
- Exploiting software bugs or errors — errors must be reported to support immediately.
- Using stolen or fraudulently obtained payment methods.
- Money laundering or any activity that violates applicable anti-money laundering laws.
- Depositing and withdrawing without genuine gambling activity (bonus abuse).
9. Intellectual Property
All content on the Shikaka Casino website — including but not limited to software, text, graphics, logos, icons, images, audio clips, and data compilations — is the property of Hollycorn N.V. or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, transmit, or use any content from this website for commercial purposes without prior written consent.
10. Privacy and Data Protection
The Casino collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.
11. Limitation of Liability
The Casino's services are provided "as is" without warranties of any kind. To the fullest extent permitted by applicable law, the Casino is not liable for any indirect, incidental, special, or consequential damages arising from your use of the services, including but not limited to loss of profits, loss of data, or business interruption.
The Casino's total liability to you in respect of any claim shall not exceed the amount deposited by you in the 12 months preceding the claim. The Casino is not liable for losses arising from technical failures, internet disruptions, or third-party service outages outside its reasonable control.
12. Governing Law and Disputes
These Terms are governed by the laws of Curaçao. Any dispute arising from these Terms or your use of the Casino shall first be referred to the Casino's customer support team for resolution. If a resolution cannot be reached within 30 days, disputes may be escalated to the relevant dispute resolution body under the Casino's Curaçao eGaming licence.
13. Changes to These Terms
The Casino reserves the right to update these Terms at any time. Updated Terms will be published on this page with a revised "Last updated" date. Continued use of the Casino after an update constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must cease using the Casino's services.
14. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severed from these Terms and will not affect the validity and enforceability of the remaining provisions.
Contact
For questions about these Terms, contact the support team via live chat available 24/7 on the website, or by email through the contact form in the Help Centre.